What it pays
Government survey numbers — not estimates, not ads.
In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Learning1
Conduct educational activities for school children
+Run the 45‑minute outdoor history session for Mrs. Khan's Year 4 class on Friday, deliver the story of the…
Conduct educational activities for school children
+Run the 45‑minute outdoor history session for Mrs. Khan's Year 4 class on Friday, deliver the story of the town square with artefact handling, split pupils into three timed activity stations, use Spanish for bilingual pupils, and complete the incident and attendance sheet before they leave.
The tools that do the workGlobal positioning system GPSjob descriptionsO*NET
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Keeping the record4
Conduct organized sightseeing tours
+Draft the three-hour guided sightseeing itinerary for Friday's heritage route including timed stops at the…
Conduct organized sightseeing tours
+Draft the three-hour guided sightseeing itinerary for Friday's heritage route including timed stops at the Old Fort, riverside mill, and cottage district, list safety briefings, headcount checkpoints, and prepare the visitor handout and supplier checklist for distribution by Tuesday.
The tools that do the workMicrosoft WordCentaur Systems Centaur Travel Business Management System TBMSESCOjob descriptionsO*NETWikipedia
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Describe tour points of interest
+Write concise descriptive notes for the five tour points—Old Fort, Market Square, St. Mary’s, Weavers Lane,…
Describe tour points of interest
+Write concise descriptive notes for the five tour points—Old Fort, Market Square, St. Mary’s, Weavers Lane, and Riverside Mill—highlighting historical facts, sensory details, and two anecdotes each so guides can memorise them before Saturday's morning tour.
The tools that do the workMicrosoft Wordjob descriptionsO*NET
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Take clients on outdoor guided trips
+Prepare the outdoor trip plan for tomorrow's hillwalk: route map, estimated times, client fitness and…
Take clients on outdoor guided trips
+Prepare the outdoor trip plan for tomorrow's hillwalk: route map, estimated times, client fitness and equipment checklist, emergency contact and evacuation points, and a final risk assessment signed off by the lead guide by 07:00 tomorrow.
The tools that do the workGlobal positioning system GPSO*NETWikipedia
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Guide visitors in the language of their choice
+Translate and compile the scripted welcome, safety briefing, and three site descriptions into Spanish and…
Guide visitors in the language of their choice
+Translate and compile the scripted welcome, safety briefing, and three site descriptions into Spanish and French so multilingual guides can deliver them verbatim for next week's bookings; include phonetic cues and timing per stop.
The tools that do the workMicrosoft WordO*NETWikipedia
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The daily work17
Provide directions and other pertinent information to visitors.
+Give Anna and her family clear walking directions from the museum entrance to the Roman Fort trailhead, note…
Provide directions and other pertinent information to visitors.
+Give Anna and her family clear walking directions from the museum entrance to the Roman Fort trailhead, note the uneven cobbles and two short steep steps, list nearest restrooms and water refill points, and tell them the hourly guided tour times and language options.
The tools that do the workGlobal positioning system GPSO*NET
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Select travel routes and sites to be visited based on knowledge of specific areas.
+Choose a half-day route for the Spanish-speaking school group that starts at Castle Gate, includes the…
Select travel routes and sites to be visited based on knowledge of specific areas.
+Choose a half-day route for the Spanish-speaking school group that starts at Castle Gate, includes the medieval chapel and riverside meadow, minimises steep climbs for younger children, and leaves time for a 20-minute picnic at Belvedere with contingency for bad weather.
The tools that do the workGlobal positioning system GPSO*NET
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Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Prepare and brief the small walking party on emergency procedures: assign a sweeper and lead, show the…
Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Prepare and brief the small walking party on emergency procedures: assign a sweeper and lead, show the location of the first-aid kit and emergency blankets, explain the evacuation route to the car park and the rendezvous point by the oak tree, and confirm mobile reception spots.
The tools that do the workGlobal positioning system GPSO*NET
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Assemble and check the required supplies and equipment prior to departure.
+Check and pack the group kit: two stocked first-aid kits, six high-visibility vests, bottled water for…
Assemble and check the required supplies and equipment prior to departure.
+Check and pack the group kit: two stocked first-aid kits, six high-visibility vests, bottled water for twelve, spare map copies, sunscreen, and a compact radio; then tick each item off and send the completed checklist to the office before departure.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSO*NET
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Train other guides and volunteers.
+Run a two-hour practical session for three trainee guides covering opening remarks, guided-route…
Train other guides and volunteers.
+Run a two-hour practical session for three trainee guides covering opening remarks, guided-route storytelling, handling difficult questions, and a mock evacuation drill, then give each trainee a written 10-minute feedback and a signed competency note.
The tools that do the workZoomO*NET
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Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+Tell the angling visitors about common bird and mammal species on the wetland reserve, explain the seasonal…
Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+Tell the angling visitors about common bird and mammal species on the wetland reserve, explain the seasonal nesting closures and the fishing permit conditions, and point out where to find the up-to-date regulations noticeboard by the south gate.
The tools that do the workMicrosoft WordO*NET
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Collect fees and tickets from group members.
+Collect entrance fees and handed tickets from the 20-person Spanish-speaking group at the visitor centre,…
Collect fees and tickets from group members.
+Collect entrance fees and handed tickets from the 20-person Spanish-speaking group at the visitor centre, issue printed receipts, note any concessions, and lock cash in the petty cash box before the 4:30pm handover to reception.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSO*NET
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Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+Sort today’s registration forms, file completed incident and visitor feedback sheets into the archive…
Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+Sort today’s registration forms, file completed incident and visitor feedback sheets into the archive cabinet, type up the two lost property messages and route them to reception, then log outgoing courier details before the 3pm shift change.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET
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Solicit tour patronage and sell souvenirs.
+Approach families at the gift bay, highlight the new locally made postcards and guided-walk discount,…
Solicit tour patronage and sell souvenirs.
+Approach families at the gift bay, highlight the new locally made postcards and guided-walk discount, complete each sale with a till receipt, record buyer names for the souvenir-stock sheet, and restock the display before closing.
The tools that do the workMicrosoft ExcelO*NET
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Interpret the natural heritage of an area
+Deliver the 90-minute guided walk focusing on local geology and birdlife for the English-speaking group, use…
Interpret the natural heritage of an area
+Deliver the 90-minute guided walk focusing on local geology and birdlife for the English-speaking group, use the handout to explain three key features, answer questions, and note any accessibility concerns to include in the site report.
The tools that do the workGlobal positioning system GPSWikipedia
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Lead hiking trips
+Lead the moderate 6km hike along the ridgeline leaving at 09:00, check each participant’s kit list, brief on…
Lead hiking trips
+Lead the moderate 6km hike along the ridgeline leaving at 09:00, check each participant’s kit list, brief on hazards and turnaround times, carry the first-aid kit and radio, and file a safety check note on return.
The tools that do the workGlobal positioning system GPSWikipedia
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Organize and conduct fishing trips
+Organise the half-day fishing trip for six guests: confirm licences and bait, assign rods, brief on catch…
Organize and conduct fishing trips
+Organise the half-day fishing trip for six guests: confirm licences and bait, assign rods, brief on catch limits and safety, tow the catch log to reception after weighing, and note any gear damage for replenishment orders.
The tools that do the workMicrosoft ExcelWikipedia
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Speak different languages
+Lead tomorrow’s 11am heritage walk in Spanish and basic French, cover the introduction, three site…
Speak different languages
+Lead tomorrow’s 11am heritage walk in Spanish and basic French, cover the introduction, three site narratives, and Q&A, note any translation gaps for the visitor sheets and flag repeat phrases for the trainee guide to practice afterwards.
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Assemble visitor supplies
+Prepare the kit for Saturday’s midday family tour: ten headsets with fresh batteries, two first-aid kits,…
Assemble visitor supplies
+Prepare the kit for Saturday’s midday family tour: ten headsets with fresh batteries, two first-aid kits, bottled water, laminated route maps, spare name badges, and a checklist for the on-site lead to sign before departure.
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Manage health and safety standards
+Update the health and safety briefing for next week’s school visit: include site-specific hazards, emergency…
Manage health and safety standards
+Update the health and safety briefing for next week’s school visit: include site-specific hazards, emergency exit routes, nearest ambulance access, required ratios, and a quick incident-report form for the on-site lead to carry and collect signatures.
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Global positioning
+Log today's guided Roman ruins walk for the city heritage audit, include start and end times, visitor count,…
Global positioning
+Log today's guided Roman ruins walk for the city heritage audit, include start and end times, visitor count, highlight the broken railing at Gate 3, attach the photographed coordinates and update global positioning for the site record before 5pm.
The tools that do the workApple SafariO*NET
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Global positioning
+Update the global positioning log for today's heritage walking tour: record the start and end coordinates,…
Global positioning
+Update the global positioning log for today's heritage walking tour: record the start and end coordinates, note the detour at the old quay, attach the photo of the Roman gate, and send the updated record to Sarah in bookings by 5pm.
The tools that do the workGlobal positioning system GPSO*NET
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses