Hospitality Coordinator

Hospitality Coordinator provides hands-on help and checks outcomes with 15 realistic tasks drawn from the field. The tasks reveal typical rhythms, possible surprises, and what beginners should practice first. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

15evidenced tasks
15ready prompts
8tools of the trade
35-9031.00O*NET-SOC code
432,690hold this job (US, BLS 2025)
$31,200median pay/yr (US)
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What it pays

Government survey numbers — not estimates, not ads.

Half of all Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop in the U.S. earn more than $31,200 a year — the middle 80% land between $22,340 and $43,990. About 432,690 people in the U.S. do this work. Figures are for the U.S. occupation group “Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$31,200typical pay / year
432,690people in this work
$43,990+top 10% earn
₹1.9 lakha year in India (family avg)
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The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Serve food and beverages promptly

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Serve the 20-table lunch section by running hot appetizers and mains within ten minutes of order, clear…
Serve the 20-table lunch section by running hot appetizers and mains within ten minutes of order, clear plates and offer refills promptly, and flag any VIPs to the manager for special attention during the 12–2 shift.
The tools that do the workAvenista Table ReservationsHospitality Control Solutions Aloha Point-of-Salejob descriptionsO*NET

Provide guests with menus.

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Bring menus to the table for the three new arrivals at 6:30pm, offer allergy and vegetarian notes, highlight…
Bring menus to the table for the three new arrivals at 6:30pm, offer allergy and vegetarian notes, highlight tonight’s specials, and leave one printed wine list at the host station for later guest requests.
The tools that do the workOpenTablejob descriptionsO*NET

Take and prepare to-go orders.

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Take the to-go order from Mr. Lopez, repeat the items and pickup time of 5:45pm, mark it as contactless,…
Take the to-go order from Mr. Lopez, repeat the items and pickup time of 5:45pm, mark it as contactless, print the kitchen ticket with modifications, and prepare a labeled bag with utensils and reheating instructions.
The tools that do the workPOSjob descriptionsO*NET

Process payments at checkout

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Process the guest's bill at checkout, apply the agreed corporate discount, accept the credit card and…
Process the guest's bill at checkout, apply the agreed corporate discount, accept the credit card and contactless payment, print the receipt for Mr. Patel, and hand it to him with a brief thanks and feedback card.
The tools that do the workHospitality Control Solutions Aloha Point-of-Salejob descriptions

Ensure customer satisfaction

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Walk the table section after dinner service, ask each party if everything met expectations, note any…
Walk the table section after dinner service, ask each party if everything met expectations, note any complaints from table 12 and offer a complementary dessert or manager callback, then log the feedback for tonight's shift review.
The tools that do the workOpenTablejob descriptions

Manage reservations and waitlists

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Manage tonight's reservations and waitlist by confirming the 7:30 booking for the Johnson party, add three…
Manage tonight's reservations and waitlist by confirming the 7:30 booking for the Johnson party, add three names to the waitlist for the bar at 8:00, and text the first two waitlist guests when a table for four frees up.
The tools that do the workAvenista Table Reservationsjob descriptions

Maintain customer service

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Monitor the dining room and answer guest requests within two minutes, resolve any complaints on the spot…
Monitor the dining room and answer guest requests within two minutes, resolve any complaints on the spot where possible, escalate unresolved issues to the manager on duty, and record outcomes in tonight's service log.
The tools that do the workReservationESCOsee the evidence ↗

Assist VIP guests

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Meet the arriving VIP party at the host stand, confirm the reserved corner table, notify the server and…
Meet the arriving VIP party at the host stand, confirm the reserved corner table, notify the server and sommelier of their preferences, arrange a welcome beverage, and note their profile for future visits.
The tools that do the workGuestBridge ReserveESCOsee the evidence ↗

Assist customers

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Greet guests at the main entrance from 5:30–9:00pm Saturday, seat parties based on available tables, send…
Greet guests at the main entrance from 5:30–9:00pm Saturday, seat parties based on available tables, send coat patrons to the coatroom and offer the lounge if wait exceeds fifteen minutes, and escalate any VIP arrivals to the manager on duty.
The tools that do the workAvenista Table ReservationsESCOsee the evidence ↗

Hire, train, and supervise food and beverage service staff.

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Hire two full‑time servers and two part‑time bartenders for Thursday to Sunday shifts, run a 90‑minute…
Hire two full‑time servers and two part‑time bartenders for Thursday to Sunday shifts, run a 90‑minute orientation on service standards and allergy protocols this Friday at 10am, assign mentors and schedule weekly check‑ins for first month.
The tools that do the workHospitality Control Solutions Aloha Point-of-SaleO*NET

Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.

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Inspect all public restrooms at 10am, 2pm, and during the 8pm rush, restock soap and paper immediately if…
Inspect all public restrooms at 10am, 2pm, and during the 8pm rush, restock soap and paper immediately if below one dispenser or notify housekeeping to deep clean if any surfaces score below acceptable on the checklist.
The tools that do the workMicrosoft ExcelO*NET

Direct patrons to coatrooms and waiting areas, such as lounges.

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Stand at the main entrance from 5:30–9pm Saturdays, seat arriving parties according to table availability,…
Stand at the main entrance from 5:30–9pm Saturdays, seat arriving parties according to table availability, direct guests with coats to the coatroom and offer the lounge if wait exceeds fifteen minutes, escalate VIPs to the manager on duty.
The tools that do the workOpenTableO*NET

Prepare cash receipts after establishments close, and make bank deposits.

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Count and reconcile all cash drawers after close, prepare the deposit slip with totals broken down by shift…
Count and reconcile all cash drawers after close, prepare the deposit slip with totals broken down by shift and payment type, have the manager sign by 11pm, and deposit the funds at the branch before noon next business day.
The tools that do the workPOSO*NET

Perform marketing and advertising services.

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Draft and run a two‑week local campaign promoting weekend prix fixe menus, spend $300 on sponsored local…
Draft and run a two‑week local campaign promoting weekend prix fixe menus, spend $300 on sponsored local listings, update the venue page with new menu highlights and a CTA to reserve a table, and report bookings uplift weekly.
The tools that do the workFacebookO*NET

Present menus

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Approach the new party of two, hand each a folded menu, point out the tasting menu and wine pairings, note…
Approach the new party of two, hand each a folded menu, point out the tasting menu and wine pairings, note dietary restrictions they mention, and leave two menus with brief descriptions of tonight’s specials.
The tools that do the workReservationESCOsee the evidence ↗

Says who?

These are the pages we read to build this. Open any of them and check us.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.

The rest of the map

Same library, five ways in.

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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses